What a working session actually looks like.
Half a day at your place of business. By mid-morning you have a number — the hours and dollars it saves — and by the end of the day, something running that earns it.
It starts with coffee, on me. A session only gets scheduled if we both think it's worth it, and you get a quote first.
Hours and dollars, before anything gets built.
The first hour is watching the job get done. The second is putting a number on it: how long it takes, how often it happens, what that time costs you.
Twenty minutes, four times a day — about thirty hours a month.
Down to five minutes: roughly twenty-two hours a month back.
Then the same figure in dollars, at what the hour costs you.
Rough on purpose, in your numbers. Some savings aren't hours — the call that never got returned, the invoice that went out late — and those get a figure too. If it comes out small, I say so and we stop. You're out a morning, not a day.
The day.
A half day, block by block. A full day is the same shape with more of it.
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9:00
I watch the job get done.
You work at normal speed. I ask questions and take notes.
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10:00
We put hours and dollars on it.
The number above, in your figures. It decides whether the day continues.
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10:30
We build it — you type.
Your accounts, your computer, your real work. You drive, I coach.
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11:30
We test it on last week's work.
Where you already know the right answer, so you can spot a wrong one.
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12:15
You run it, hands off.
Start to finish without me. Whatever you stumble on gets made simpler on the spot.
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12:45
One page, in your words.
What it does, how to run it, what to check.
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1:00
I leave.
You keep the tool, the page, and the number.
A month later, we check the number.
I follow up — a text, or coffee if you'd rather. Did the hours come back? Often it's less than we guessed, sometimes more. If the thing isn't being used at all, that's the most useful answer there is, and it's usually fixable.
What you keep.
- Something working in your own accounts, under your own billing.
- One page of instructions, in your own words.
- The savings number, and a date to check it against.
- An honest list of what wasn't worth keeping.
No slides, no roadmap, no moving your business onto a new platform. I don't resell software and take no commissions, so there's nothing I'm steering you toward.
Common questions.
How do you know it's worth the money?
The number in the first hour, in your figures, before anything gets built. If it's too small, you hear that and we stop.
How long is a session?
Half a day for one clear job — quoting, scheduling, phone messages. A full day when two or three things are tangled, or several people need to learn it.
Where does it happen?
At your shop, office, clinic or restaurant. The useful answers come from watching the real work.
Do we need to prepare?
No. Keep the day ordinary. Have whoever actually does the task there, and your normal logins handy.
Do we have to buy software?
Usually not much, and nothing from me. Most sessions use tools you already pay for, or a low-cost account in your own name.
What does it cost?
Depends on the work. You get a straight quote after coffee, before anything is scheduled.
What happens afterward?
You run it. A month later I check the savings number against the real month. Ongoing help is available for a fee, but the day is built so you don't need it.
Start with the coffee.
No pitch, no obligation, and it's on me. If a working session isn't worth your money, I'll tell you that first.